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Privacy policy

Last updated: 5 November 2026

Data controller

Building Material Innovation SRL/BV (BMI), Wissenstraat 22, 9200 Dendermonde, Belgium — company number BE 1031.416.737. For any question about your data: info@bmistone.com.

Data we collect

  • Through the forms (catalogue, partnership, price, sample): name, company, VAT number, e-mail, phone, country, professional profile, collection, format, quantity, incoterm, delivery country and your message.
  • When you e-mail, call or message us on WhatsApp: the data you provide yourself.
  • Technical data: our host records server logs (IP address, browser, pages requested) for security and to keep the site running.

This website uses no cookies, no visitor analytics and no advertising tracking. Fonts are hosted on our own server: no data is sent to Google Fonts.

Purposes and legal bases

  • Handling your request and preparing a quotation — pre-contractual steps (Art. 6(1)(b) GDPR).
  • Fulfilling orders and deliveries — performance of the contract (Art. 6(1)(b) GDPR); invoicing — legal obligation (Art. 6(1)(c) GDPR).
  • Following up the business relationship and sending you information about collections related to your request — legitimate interest (Art. 6(1)(f) GDPR). You can object at any time.
  • Website security (server logs) — legitimate interest (Art. 6(1)(f) GDPR).

Recipients

  • BMI's sales and logistics staff.
  • Our web and e-mail host SiteGround, as processor.
  • Our carriers, only to carry out a delivery.

Your data is never sold or rented.

Retention

  • Requests without follow-up: up to 3 years after the last contact.
  • Customer data: for the duration of the business relationship, then for as long as Belgian accounting and tax law requires.
  • Server logs: a limited period set by our host.

Your rights

You have the right of access, rectification, erasure, restriction, portability and objection. Send your request to info@bmistone.com; we reply within one month.

You can also lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels (www.dataprotectionauthority.be), or with the supervisory authority in your country.

External services

The WhatsApp button opens WhatsApp's service (Meta), which is governed by WhatsApp's own privacy policy.

Changes

We may update this policy; the date at the top shows the current version.